We regret to inform you that we no longer accept returns or provide refunds for cloth purchases, except in cases of manufacturing defects or damages that occurred during the shipping process.
While we do not accept returns or offer refunds, we do provide an option for size exchanges. Please review our policy below;
EXCHANGE CONDITIONS
- The item is in new, unworn, and unwashed condition.
- The original tags must be attached to the item.
- The item must be returned with the complete packaging, including the product bag
- Please note that we can only exchange an item if we have stock of the replacement item that you wish to receive.
- Email : whenwesummer@gmail.com
- LINE OA: @whenwesummer
To process your exchange request, please provide the following details in your email or message:
- Order Number
- Date You Received the Parcel
- New Size for the Exchange
- Clear Photos of the Product
Ensure that all information is accurate to avoid delays in processing your request.